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FAQs

Got a question? You’re in the right place.

Whether you’re looking to donate, fundraise, volunteer, or find out more about working with us, our FAQs are here to help. We’ve brought together answers to the questions we’re asked most often, organised by topic, so you can find what you need quickly.

At Brain Tumour Support, we want to make it as easy as possible for you to get involved, get support, and get answers. Our FAQs cover everything from making a donation and claiming Gift Aid to volunteering your time, joining one of our events, or exploring a career with us.

We understand that people come to us at all kinds of moments. Sometimes in the middle of planning a fundraiser, sometimes while navigating a really difficult time. We want every interaction with Brain Tumour Support to feel simple and supportive.

Brain Tumour Support is a charity dedicated to providing free emotional support, information, and community to anyone affected by a brain tumour diagnosis. Whether that’s the person diagnosed, their family, friends, or carers, everything we do is funded by the generosity of people like you.

Can’t find what you need below? Call us on 01454 414 355 or visit our contact page, and we’ll be happy to point you in the right direction.

Frequently Asked Questions (FAQs)

Browse our FAQ categories below. If you'd prefer to talk, our team is always happy to help. Call us on 01454 414 355.

Donation FAQs

Browse our FAQs across donations, fundraising, volunteering, employment and more. Can’t find what you’re looking for? Call us on 01454 414 355 — we’re happy to help.

Explore donation FAQs

Regular Giving FAQs

Thinking about becoming a regular donor? Find out how monthly giving works, what it means for our work, and how easy it is to set up or change.

Explore regular giving FAQs

Fundraising FAQs

Whether you’re planning your own event or joining one of ours, find everything you need to fundraise with confidence.

Explore fundraising FAQs

Gift Aid FAQs

If you’re a UK taxpayer, Gift Aid lets us claim an extra 25p for every £1 you donate at no cost to you. Find out if you’re eligible and how it works.

Explore Gift Aid FAQs

Employment FAQs

Applying for a role with us? Find answers about our recruitment process, DBS checks, interviews, and what to expect when joining the team.

Explore employment FAQs

Volunteer FAQs

Volunteering with Brain Tumour Support is a meaningful way to give your time. Find out what opportunities are available and how to get involved.

Explore volunteer FAQs

Raffle FAQs

Taking part in one of our raffles or thinking of hosting your own? Find out how they work, legal requirements, and tips for running a successful event.

Explore Raffle FAQs

Gifts in Wills FAQs

Leaving a gift in your will is one of the most powerful ways to support our work for future generations. Find answers to your questions here.

Explore Wills and legacies FAQs

Sweepstakes FAQs

Thinking of running a sweepstake in aid of Brain Tumour Support? Find out who can take part, how to organise it, and what prizes you can offer.

Explore sweepstake FAQs

Cake and a Cuppa FAQs

Hosting a Cake and a Cuppa event? Find answers on everything from logistics and guest numbers to tips for making your event a success.

Explore Cake and a Cuppa FAQs

Walk for Support

Joining one of our walks? Find everything you need to know about signing up, what to expect on the day, and how your steps make a difference.

Explore Walk for Support FAQs

General FAQs

Can’t find what you’re looking for in the categories above? Our general FAQs cover a range of common questions to help point you in the right direction.

Explore general FAQs

Read our stories and find out how your contributions make a real difference

Jane, Simon and Alice’s story

Support for the whole family after a brain tumour diagnosis When Jane was diagnosed with a brain tumour in March 2025, her world changed in an instant. She had felt well, apar(...)

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Elaine’s story

After being diagnosed with a high grade brain tumour, Elaine faced treatment, family worries and major life changes. With support from Brain Tumour Support, she found space to(...)

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Robert’s story

Robert’s story: finding hope again on the waves From childhood, Robert’s passion was surfing. As a competitive rower too, he had always been fit, active and happiest when (...)

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What’s happening at Brain Tumour Support

29 July 2026 29 July 2026

Joint charity letter to Secretary of State for Health and Soci(...)

Brain tumour charities call for progress on research, treatment and support This month, we joined five other key organisations dedicated to helping the brain tumour community (...)

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16 July 2026 16 July 2026

Gleeds Energy steps up for support

The South West team at Gleeds Energy Limited have found an inventive way to support Brain Tumour Support while encouraging colleagues to get active and boost their wellbeing. (...)

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16 July 2026 16 July 2026

bClear Communications’ grant helps fund support

We recently received a grant from bClear Communications to help fund one of our Men’s Support Groups. This online group, run by a male Support Professional, gives patien(...)

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