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Brain tumour support helpline

Our dedicated telephone support line

Speak to someone who understands

A brain tumour diagnosis can feel overwhelming, and sometimes you simply need someone to listen. Our confidential telephone support line is often the first step in accessing personalised support from Brain Tumour Support.

Whether you are living with a diagnosis, supporting someone you love, or unsure where to turn next, our Support Co-ordinator, Teresa, is here to help you understand what support is available and guide you to the right services.

☎ 01454 422 701 (Monday–Friday, 9 am–5 pm)
✉ Email support services

If calling feels difficult, you can also request support online and a member of our team will arrange a suitable time to contact you.

What happens when you call

When you contact us, there is no assessment or pressure — just a supportive conversation focused on what you need.

  • We listen first and understand what’s worrying you
  • We talk through your situation at your pace
  • We explain the support available to you and your family
  • We help connect you with the right specialist support if needed

If you’re unsure whether your situation is something we can help with, please call anyway — no concern is ever too small.

Reaching out felt like a big step, but from the moment I called, I felt listened to and understood. Having someone calm and knowledgeable talk things through made everything feel more manageable.

— Brain Tumour Support service user

Living with the hidden impact of a brain tumour diagnosis

A brain tumour diagnosis can affect far more than treatment and appointments. Many people tell us the emotional, practical and long-term impact is often unseen by others.

Throughout March, we’re sharing real experiences that highlight the hidden impact of brain tumours — from diagnosis and uncertainty to supporting someone you love or navigating life after loss.

If you recognise your own experience, or want to better understand what support looks like at every stage, you can explore this year’s awareness campaign.

Explore Brain Tumour Awareness Month
Brain Tumour Support square image featuring Andy smiling at the camera. The copy reads #SupportMatters - because you matter
dark haired woman giving affectionate kiss on the nose of a young boy wearing a star-patterned hat

Ashley’s story

Ashley’s sudden diagnosis and need for immediate surgery were overwhelming. She talked to us about her experience and how having specialist support and counselling has helped both her and her partner keep positive as she continues through treatment. I was…

Read Ashley’s story

Read inspiring stories

Charles’s story

Following a seizure in 2024, Charles underwent brain surgery and treatment for a rare tumour. He is still living with its effects and ongoing monitoring. In September 2026, he(...)

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Kash’s story

Facing brain cancer and moving forward Life for Kash changed very quickly, following many months of unresolved symptoms and a gut feeling that something wasn’t right. In(...)

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Jane’s family story

Support for the whole family after a brain tumour diagnosis When Jane was diagnosed with a brain tumour in March 2025, her world changed in an instant. She had felt well, apar(...)

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Read the latest news from Brain Tumour Support

5 October 2026 5 October 2026

Young dad raising awareness of brain tumour symptoms as he fac(...)

Kash Raju describes himself as an ‘average family man’, working hard, into fitness, and living a busy life with his wife and three young children. But life for him and his(...)

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2 October 2026 2 October 2026

St Austell funds support in the South West

St Austell Charitable Trust recently awarded us a £3,000 grant for our support services in the South West. This generous donation will fund three in-person support groups in (...)

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30 September 2026 30 September 2026

Yate and District Bowls Club raise £1,200 for Brain Tumour Su(...)

Members of Yate and District Bowls Club chose Brain Tumour Support as their club charity for 2026, raising £1,200 through fundraising and donations throughout the season. Thi(...)

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