This statement is provided to demonstrate that Brain Tumour Support is legally complying with the requirements of the new EU General Data Protection Regulation (GDPR) which came into force in May 2018.
It is designed to help inform you of our data processing practices, enabling you to become more in control of how your personal data is being stored by us.
How do we collect your information and why?
Our processing of data is governed by legitimate interests. We will hold data in order to support you if you need us, and to inform you of the work we are doing and how you can support others.
We will obtain personal information from you when you enquire about our activities, register with us, fundraise for us, make a donation to us or otherwise provide us with your information.
The types of personal information collected may include:
Your personal details (name, date of birth, email, address, telephone etc.) when you join as a member or supporter
Your financial information (payment information and whether donations are gift-aided)
Details of your interests and preferences (such as campaigns, the ways you support us or types of hobbies you enjoy)
How we use your information
To correspond to communications entered into with us, either via email, letter, telephone, text, social media or in any other way
For administrative purposes related to donations, fulfilling orders for goods or services, information or content you provide, internal record keeping
To invite you to participate in surveys or for our own internal research and analysis
For marketing purposes where you have agreed to this
To provide you with information about our activities
To personalise our communications to you ensuring they are meaningful and relevant
To prevent or detect fraud or abuses of our websites and enable third parties to carry out technical, logistical or other functions on our behalf
To use IP addresses to locate users and monitor the number of online visits from other counties/countries
To help us improve the content and offerings on our website in order to meet the needs of our supporters
Sharing your information
We will only share your information if:
We are legally required to do so, e.g. by a law enforcement agency legitimately exercising a power or if compelled by an order of the Court
We believe it is necessary to protect or defend our rights, property or the personal safety of our people or visitors to our premises or websites
We are working with our carefully selected service providers to help process communications, donations or otherwise help manage a relationship with us
We will not share your information with any other organisations for marketing, commercial or promotional purposes.
Storing your information
We take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal data under our control. For example, only authorised personnel are allowed to access user information. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur while it is under our control, we use our best efforts to try to prevent this.
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By providing us with your personal data, you consent to the collection and use of any information you provide in accordance with the above purposes and this privacy statement. You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected.
If you want to exercise these rights or update your personal details, please contact us at Brain Tumour Support, Lancaster House, Bristol Road, Thornbury, South Gloucestershire BS35 3JA or email firstname.lastname@example.org or telephone 01454 414355.
We reserve the right to amend this privacy statement. If we do so, we will update this page and the changes will apply from the time we post them.
This policy was last updated on 23/05/2018.